Drury Inn & Suites Houston Galleria

The staff was exceptionally friendly and helpful, especially the young lady from the evening shift—she was wonderful, warm, and truly welcoming, just like the rest of the team. The location was perfect, close to the Galleria and many dining options. The room was clean, comfortable, and well-maintained throughout our stay. Breakfast and evening snacks were decent, similar to other hotels, though I still wonder why nobody ever serves vegetables. 😂

I really enjoyed my stay at this hotel. Everything was very clean, and the location was convenient for me. Parking behind the gate was a big plus, and check-in was very easy. The deposit was only $50, which was reasonable. The room was spacious, with two separate areas and a comfortable king-size bed. It had everything I needed — even an iron with a board and a microwave. I also liked that the hotel offers a pool and a small gym, which made the stay more comfortable.

The amenities were above and beyond as well as the entire staff. I did not run into a single issue the two nights that I stayed here. Everything was extremely clean and organized. I loved the attention to detail including the food, spa and gym area, coffee at any time, a lovely lobby ambience, the popcorn and the evening drinks. Everyone was so welcoming and accommodating. I would 100% stay here anytime I need to be in Houston. It is also very close to all of the foreign consulates in the area and some great restaurants. Marianne at the front desk was the shining star and one of the reasons I would come back and stay here. I loved my entire stay!!

Great location and easy to get to. I needed a late check in and having 24/7 desk was one reason I chose Drury Inn. Ashe checked me in and she was the best! Ashe is very pleasant and efficient - Drury Inn needs to work very hard to keep her on staff. She answered any questions before I could even think to ask them! Breakfast was delicious, fresh and there was a good variety of foods. It was not crowded or chaotic like I’ve experienced at other hotels, making this breakfast one of the best experiences I’ve ever had. The breakfast staff were always checking food, cleaning or asking if we needed anything (even offering to refill our juice glass!). They were amazing and the food was delicious! Rooms were very comfortable and clean. The A/C was on when we arrived and I appreciated it a lot. Microwave, fridge, coffee pot all available. I will be back when I visit Houston again.

have never been as impressed by all facets of a moderately priced hotel stay as I was at The Drury Hotel West Loop Houston. First the basics, very comfortable bed, hot shower, well supplied toiletries, and a clean room. I have never witnessed a staff that was so visibly dedicated to providing a first class hospitality experience. Each staff member demonstrated that their role was not to limit themselves to performing just the specific job assigned to their particular title but rather to take the initiative to take a moment to anticipate whatever task might be helpful to prepare for a satisfactory guest experience. I was very impressed at how efficient they were making sure that the buffet experience would be as seamless as possible. They kept the area clean, the food well stocked, and the presentation pleasing. They were frequently checking to see if the food needed a stir or some other attention. The coffee was keep hot from the Bunn and not stored in poorly insulated carafes like some comparably priced chains have made their standard. The food quality and variety were very good for a buffet. It was a surprise to me to have a free complimentary balanced evening meal plus free adult beverages. The tables were clean and never neglected and the staff always asked if they could take an empty plate. All of these services were provided by consistently cheery and polite staff. I haven't experienced this type of genuine hospitality